Thank you for visiting https://b2pmultitrade.com/. In this policy, “we”, “our”, and “us” refer to both B2P Multitrade and its authorized distributors. This policy outlines our guidelines for product returns, refunds, buybacks, and order cancellations.
Product Return Policy
Customers or distributors may return or exchange products in the following cases:
- Manufacturing defect or damage during transit
- Packing issues or product dissatisfaction
- Return must be initiated within 30 days of purchase
Documents Required:
- Product Return Form
- Reason for Return
- Copy of Invoice
- Product(s) in unused and saleable condition
Company will either replace the product(s) free of cost or issue a purchase voucher of equal value.
Note: Opened or used electrical items are not eligible for return.
Buy Back Policy
Distributors may return unsold products if they choose to resign. Conditions include:
- Products must be unopened, unused, resaleable, with minimum 4 months shelf life
- Resignation within 30 days: Full refund of distributor price
- After 30 days: Refund = Product price - Bonuses paid - 10% service charge
This policy ensures distributors make informed and responsible purchases.
Order Cancellation
To cancel a confirmed order before it is shipped, please contact us immediately:
📞 Helpline: +91-XXXXXXXXXX
📧 Email: support@b2pmultitrade.com
Note: Cancellations are not allowed after dispatch.
Disclaimer
B2P Multitrade reserves the right to modify this policy at any time without prior notice. Customers and distributors are encouraged to review the policy periodically.